Frequently Asked Questions
How long does it take for an E-Store order to be fulfilled?
Typically 1-3 business days for online orders. This timeline may vary in the case of unexpected delays. For online pick-up orders, please wait until the order is marked as fulfilled before picking up.
Bulk order fulfillment will vary.
Do you have a storefront/showroom or cash and carry?
No, we do not have a storefront/showroom/cash and carry. We offer bulk sizes of ingredients at wholesale prices. These goods are kept in bulk containers and are only packaged per order. There are no ready to go items at our warehouse. If you require product samples please contact us directly and we can provide them for a small fee. Email us at firstname.lastname@example.org
How do I attach a faucet to your white or blue rectangular pails?
We've made a instructional video! Follow the link below:
How do you ensure quality?
We only work with trusted suppliers that have gained confidence within the industry. We vet each ingredient by assessing samples before acquiring a batch.
Do you ship outside of Canada?
Yes, we ship to all countries that accept imports from Canada. Shipping timelines vary based on location and type of service selected. Online orders only ship with Canada Post to other countries. Bulk orders ship via best method or an agreed upon method with the consignee. Orders and methods of payment will be screened for security purposes.